A shopper hits your store with a real question — sizing, ingredients, will-it-fit, what's-the-difference, when-does-it-ship. Most leave when there's no fast answer.
Bot has been trained on every product spec, fit guide, return policy, and past customer Q&A. Answers instantly, in your brand voice. Surfaces the right SKU.
Bot drops the right SKU into cart, applies any active code, walks them to checkout. If they bail, it sends a personalised follow-up — abandoned-cart recovery, automated.
"Show me something for…" → curated SKU list.
Body specs, comparisons, fit guides — no guesswork.
Materials, dimensions, ingredients, compatibility.
Live inventory, ETA on restock, alternatives.
AU shipping ETAs, return windows, your real policy.
Personalised follow-up on abandons.
Suggests complementary items at checkout.
"Where's my order?" → live tracking inline.
Storefront API · Customer · Cart
REST API · Orders · Products
Storefront GQL · Catalog API
Commerce API · Inventory
GraphQL · Customer · Cart
Catalog · Orders · Inventory
Anything with an API or DB
One bot, multiple storefronts
~1–2 week build · trained on your full catalog
Usage on top: a few cents per chat. Typical AU SMB store runs $30–80/mo at scale — orders of magnitude below the SaaS chatbot subscriptions you've already cancelled.
Multi-store builds priced separately. Bundle pricing available with Blog Bot or Booking Bot.
Most off-the-shelf chatbot widgets are FAQ keyword matchers — they fail any question that's not in their training data. We build conversational AI trained on your full product catalog with live API access to inventory, orders, and customer data. It actually answers, instead of escalating to a human.
It's grounded on live product data — every answer about specs, stock, or pricing pulls from your live catalog API. If it doesn't know, it says so and offers a follow-up rather than guessing. We tune the boundaries during build week.
When a customer adds to cart and leaves, the bot sends a follow-up email or SMS within 30 minutes — referencing the exact product, addressing the question they were stuck on, and offering a path to checkout. Recovery rates typically 25–40% for the first follow-up.
Yes — trained on AU English. "Postage" not "shipping", "size 12" not "size large", and won't quote USD prices. Optional: also speaks Australian dryly ("yeah nah, that one's out of stock 'til Tuesday").
It hands off cleanly to your team — but with a structured summary of what the customer wants, what they've already been told, and any context (cart contents, product viewed). No-one repeats themselves; you pick up where the bot left off.
Most of your traffic IS mobile, so yes — the widget is mobile-first. Bottom-right slide-up on mobile, expandable; doesn't block content; performs well on slow connections.
20-minute strategy call. We look at your store, your traffic, your top product Q&As. If it's a fit, we scope a build.
Book a Strategy CallFree · 20 min · Reply within 1 business day