Service · Autonomous Worker, Many Jobs

A custom AI
agent on staff.

A solution does one thing. An integration calls AI for one task. An agent watches your business and handles many tasks — checking inboxes, monitoring orders, reconciling accounts, triaging tickets, escalating exceptions. The closest thing to hiring a junior staff member who never sleeps.

What an Agent Looks Like

Multi-tool. Multi-task.
Always running.

An agent has access to your tools and runs continuously. It decides what to do next, takes the action, escalates when it should, logs everything.

Operations agent

Watches orders, inventory, supplier feeds, and finance across the business. Spots anomalies (stockouts, late deliveries, mis-priced SKUs), self-corrects what it can, escalates what it can't. Replaces 10–15 hrs/week of operations admin.

Reads: Shopify · ShipStation · Xero · email · Slack

Sales pipeline agent

Watches your CRM. Notices stalled deals, overdue follow-ups, unanswered enquiries. Drafts follow-ups, schedules nudges, flags hot leads to humans, updates deal stages with notes. Keeps the pipeline moving while you sleep.

Reads: CRM · Gmail · Calendar · Slack · LinkedIn

Support triage agent

Watches every channel — email, chat, social DMs, phone-call transcripts. Classifies, routes, drafts replies, handles tier-1 questions outright, escalates anything urgent or angry. One agent owns the whole top-of-funnel.

Reads: Helpdesk · email · Meta DMs · phone transcripts

Finance agent

Reconciles supplier invoices against POs and statements. Matches payments to invoices in the bank feed. Flags discrepancies. Drafts month-end reports. Keeps your bookkeeper or accountant focused on the work that needs a human.

Reads: Xero · MYOB · email · supplier portals · bank feeds

How Agents Differ

Solution vs Integration vs Agent.

AI Solution AI Integration AI Agent
Scope One specific job One task at a time Many jobs, ongoing
Trigger Scheduled or event-driven User action or webhook Decides itself, runs continuously
Tools used Whatever the script needs One AI provider + one tool Many — picks the right one for each task
Pricing Fixed project Project + AI usage Project + monthly retainer
Pricing

Build + retainer.
Because agents run, not ship.

An agent isn't a one-off deliverable — it runs continuously, costs API tokens, and needs monitoring. So the pricing reflects that.

One-time build
$10,000 – $35,000

~3–6 week build · scoped per task list + tool access

  • Discovery: scope every task the agent will own
  • Tool access setup + safety guardrails
  • Agent built + trained on your business context
  • Real-time dashboard so you see every action it takes
  • Audit log for compliance + escalation review
Monthly retainer
$500 – $3,000 / month

Covers AI API tokens, hosting, monitoring, and ongoing tuning as your business changes. Retainer scales with how busy the agent is — small operations agent < high-volume sales agent.

What if you had
an extra junior staff member —
that never slept?

20 minutes. List the repetitive jobs eating your week. We'll scope an agent that owns them.

Book a Strategy Call