Service · On-Site Diagnostic · Australia-wide

We come to you.
Then you get the report.

Most automation quotes start with a call where you describe what's broken. The trouble is nobody can brief you on the bottleneck they stopped noticing three years ago. So we come to your business, watch the work, and count what it costs.

On site
1-2 days
Local · SEQ
$1,000
Interstate
$2,500
Credited on $10K+ builds
Full
The problem

You can't brief someone on a bottleneck you stopped noticing.

Every automation conversation starts the same way. Someone describes the job they already know is painful. That job is usually real. It's rarely the expensive one.

The work that costs the most is the work nobody mentions, because it's been part of the routine so long it stopped registering as a problem. The double entry between two systems. The report someone rebuilds every Monday morning. The twenty minutes a day spent chasing a number that lives in three places and disagrees with itself.

You can't get at that on a call. You get at it by standing in the business and watching what people actually do.

How it runs

What actually happens.

01

A short call, and a list

Thirty minutes, and you send us a list of every system you pay for. That's the whole preparation. We deliberately don't send a questionnaire — the point is that we haven't been told what to look for.

02

A day on the floor

We spend the day with the people doing the work, not in a meeting room with the owner. We watch jobs run start to finish. We count things: how many times the same number gets typed, how long a quote takes end to end, where work sits waiting, what gets done twice.

03

Two to three days writing

Then you get the report, and a call to walk through it if you want one. Everything in it is costed, and anything worth building is quoted.

What you get

The report.

It's a written document, and it's yours whether or not you ever build anything with us.

01

Every bottleneck found, ranked by what it costs you a year

Hours per week against a loaded hourly rate. One number per bottleneck, and a total at the top. Every other figure in the report is measured against it.

02

How each one gets fixed

Some are a process change and cost nothing. Some are configuring software you already pay for. Some need something built. We say which is which, in that order.

03

Fixed quotes for anything worth building

Priced the way we price everything — one-fifth of what it saves you in a year. Written into the report, not sent through after a follow-up meeting.

04

What we would not build for you, and why

The bottlenecks where custom software is the wrong answer. If everything we find happens to need code from us, you shouldn't believe any of it.

05

The cost of doing nothing

One total, on the first page. That's the number worth arguing about.

What it costs

Two formats. One report.

Local · South East Queensland
$1,000
  • A full day on site
  • The written report
  • Fixed quotes against anything worth building
Interstate · Capital cities
$2,500
  • Two days on site
  • Flights and accommodation included
  • The same report, same fixed quotes
Credited against the build

If you go ahead with a build of $10,000 or more, the full fee comes off the price — the report costs you nothing. Below that it credits at half. Either way you keep the document.

Regional and remote sites are quoted separately — flights to some parts of Queensland and WA cost more than the fee. Interstate visits are for businesses where the likely build is $15,000 or above; below that, remote costs you less and gets you the same answer.

Frequently asked

Questions worth getting out of the way.

We already know what's broken. Why pay someone to tell us?

+
Then the report is cheap confirmation, and you'll have the annual cost of it in writing for the first time. In practice, the thing a business names first is rarely the one costing the most — it's the one that's most annoying. Both end up in the report.

Why would I pay for what other agencies give away as a free consultation?

+
Because a free consultation is a sales meeting and both sides know it. This is a day of work that produces a document you own, including the parts telling you not to spend money with us. It also credits back against the build, so if you go ahead it costs you nothing.

Can't you do this over a call?

+
No. A call gets you the problems you already know about. The value here is the work nobody thinks to mention, and the only way to find that is to be there while it happens.

What if we don't want to build anything afterwards?

+
That happens, and it's a legitimate outcome. You keep the report. Usually several of the fixes in it cost nothing to implement and don't involve us at all.

Do you travel outside the capital cities?

+
Yes, but it's quoted separately. Flights to parts of regional Queensland and WA cost more than the interstate fee, so we price those on the actual cost rather than pretending otherwise.

What happens to the report if we hire someone else to build it?

+
It's yours. It's a written specification with costed problems and scoped fixes — another developer can work from it. We'd rather you build the right thing than nothing at all.
Related Builds

Other angles on the
same platform.

Every page on this list is drawn from the same Raw Blend build — different problems, same operating model.

Twenty minutes to work out if it's worth a day.

Tell us what the business does and roughly where it hurts. If the job is small and obvious, we'll just quote it. If it's big, or you can't quite name it, that's what the report is for.

The first call is free · Report in 2-3 days · Credited against the build