Service · Data Hand-offs · Cross-System

Stop retyping between
systems. Forever.

Every business has a system that doesn't talk to its other system, and a staff member filling the gap by hand. Tracking numbers from shipping into accounting. Order details from a marketplace into inventory. Time sheets from rostering into payroll. We build a small automation that owns the hand-off, so people don't have to.

Daily hours recovered (avg)
1-2
Keystrokes per hand-off after
0
Live hand-offs shipped
1+
Yearly time recovered
~$15K
The bottleneck

Two systems. One human filling the gap.

Every business has at least one tool pair that doesn't talk. Shopify and QuickBooks. ServiceM8 and MYOB. Your CRM and your email tool. The ones designed for the same job exist, but yours is a slightly unusual combination, so they don't.

A staff member fills the gap by hand. Reads a value out of system A, types it into system B. Thirty seconds per item. Fifty times a day. Every day. An hour of warehouse time, or an admin afternoon, lost to keystrokes that a machine should be doing.

Worse: typos slip in. The bookkeeper trusts the data slightly less every week. Customers complain about wrong tracking, wrong addresses, wrong totals. The whole pipeline is one tired packer away from a billing error.

The solution

A small automation that owns the hand-off.

We build one automation tuned to that specific bridge. It pulls from system A on a schedule, finds the matching record in system B, writes the value in, and moves on. Safe to re-run, never writes to the wrong record, and surfaces what it changed in a single dashboard.

Some hand-offs run every hour. Some run when a file lands. Some are triggered by a webhook. The cadence fits the job — we don't poll every minute when daily is fine, and we don't wait an hour when seconds matter.

Lives on a server you control, or on a PC in your office. Either way, no per-record fees, no SaaS subscription that grows with your business.

Screenshot · Dashboard card · last-run time, records updated, error count
The outcome

The hand-off becomes invisible.

For Raw Blend, our hand-off automation backfilled 361 of 383 missing tracking numbers in eighteen minutes on its first run, then took the task off the warehouse permanently. Tracking numbers now appear on QuickBooks invoices without a human in the loop.

Customers receive correctly tracked invoices. The bookkeeper trusts the data because it always comes straight from source. New staff don't need training on the hand-off because there isn't one to train them on.

An hour a day of recovered time, at typical wage rates, is about $15,000 a year. The build is priced against that saving.

Metric Before After
Who owns the hand-off Whoever is on shift An automation that runs unattended
Time per record Seconds to minutes of typing Zero
Wrong-record rate Typos, mismatches Zero — never written to wrong record
Visibility when something fails Found out from a customer complaint Surfaced on the dashboard immediately
Recurring cost Staff hours forever One-off (local) or sized to saving (hosted)
One live build, many common variations

Same pattern, different system pairs.

Live · Raw Blend

ShipStation → QuickBooks tracking sync

Pulls completed labels from ShipStation, finds the matching invoice in QuickBooks Online, writes the tracking number in. Runs hourly. Multi-store safe via shipment-number prefixing. Backfilled 361 of 383 invoices on first run.

Common variation

Marketplace order → accounting invoice

When your existing sync tool can't handle partial payments, refunds or multi-currency edge cases, a direct custom sync covers the gaps without rewriting your whole accounting stack.

Common variation

Rostering → payroll time sheet

Pull approved hours out of your rostering tool, transform them into your payroll system's exact CSV, deliver them on a schedule. The Tuesday-morning admin job disappears.

How we price

Priced on your saving, not our effort.

Every build is quoted at one-fifth of what it saves your team in man-hours per year. The other four-fifths stay with your business, every year, after the build.

Most builds in this tier land between $2,500 and $25,000, depending on the size of the saving — a small single-task processor sits at the lower end, a multi-system platform at the upper.

Local

Lives on your computer

Desktop app or local automation that runs on a PC you already own. One-off payment.

Hosted

Lives on our infrastructure

We host, run and maintain the build. Monthly subscription, sized so cost lands as the saving lands.

Discovery is free. We spend 30 minutes mapping the saving on a call and quote a specific number inside 48 hours.

Frequently asked

Questions worth getting out of the way.

Who owns the build after we ship it?

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You do. Source code, deployment guide, and a runbook — all yours. There's no per-seat licence to keep paying and no vendor lock-in. If you decide to maintain it in-house later, you can. We're happy to stay on as a retainer; we don't make you.

How do you work out the saving?

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On the discovery call we ask what your team does today — name the task, the frequency, the hours, the wage rate. The estimate is conservative. If the maths doesn't land somewhere we both think is worth it, we'll tell you on the call rather than sell you a build.

How long does it take from scope to live?

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Most builds run one to three weeks from confirmed scope to production. We work in working prototypes — you'll see something running by the end of week one, refine through week two, hand over and go to production around week three.

What if our stack is unusual?

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Most are. The framework we ship against is the same; the connectors differ. We've shipped against Shopify, ServiceM8, QuickBooks Online, MYOB, Xero, ShipStation, custom supplier portals, Google Sheets and Excel-by-email. If your system has an API or a file export, it's in scope.

What if we want to extend it later?

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Easy and cheap. The platform pattern means a second or third automation slots in for hours of work, not weeks. After the first build the marginal cost drops sharply — most clients return for a second within a few months.

What if our accounting tool isn't QuickBooks?

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Same pattern works against Xero, MYOB AccountRight, Sage, even bespoke ERPs. The system pair changes, the bridge automation looks almost identical.

Does this work for one-off batch jobs as well as ongoing sync?

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Yes. Sometimes the right answer is a daily cron, sometimes it's an upload-and-process tool your staff trigger on demand. We scope to the cadence the work actually needs.

What if some records can't be matched?

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They're logged with a clear reason — wrong format, missing reference, ambiguous match — and surfaced on the dashboard for a human to review. The automation never guesses; it tells you what it couldn't reconcile.

Want the technical detail — APIs, code, the gotchas we hit, the actual log output? It's all in the Raw Blend case study.

Related Builds

Other angles on the
same platform.

Every page on this list is drawn from the same Raw Blend build — different problems, same operating model.

Got a hand-off your team
does by hand every day?

Tell us the two systems and what's currently being typed between them. We'll spend 30 minutes mapping it on a free discovery call and quote a specific bridge automation inside 48 hours.

Discovery is free · Quote in 48 hours · No retainer required